PRIVACY POLICY

Purpose
(1) Stanley Street Clubhouse is operated by Tennis Auckland. Tennis Auckland recognises the importance of protecting your personal information and is committed to using it appropriately.

(2) This policy explains how Tennis Auckland collects, uses, stores and discloses personal information in connection with Stanley Street Clubhouse.
 

Application

(1) This policy applies to anyone who provides personal information in connection with Stanley Street Clubhouse, including members, visitors, programme participants, venue hirers, contractors, volunteers, employees and applicants.

(2) Personal information means information about an identifiable individual.
 

Collection, use, storage and disclosure of personal information

(1) Collecting personal information

(a) When you visit Stanley Street Clubhouse, become a member, make a booking, hire a venue, attend an event, participate in a programme or activity, apply for a role, or otherwise use its services, Tennis Auckland may need to collect personal information from you or, for children, from their parent, guardian or family/whānau. Tennis Auckland may also collect information needed to operate the Clubhouse or where required by law.

(b) Personal information may include your name and contact details, membership or booking details, payment and transaction information, attendance information, photographs or recordings where appropriate, and any other information you provide or Tennis Auckland collects. For participants, it may also include performance results and health or medical information.

(c) Tennis Auckland may collect this information directly from you with your permission, from a parent or guardian, from Tennis Auckland affiliated clubs, or from organisations with which Tennis Auckland works or to which it belongs, including Tennis New Zealand and relevant sporting bodies.

(d) Where you provide personal information to a third-party service provider in connection with a service arranged or facilitated through Stanley Street Clubhouse, that provider will process your information under its own privacy policy and may provide relevant information to Tennis Auckland.

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(2) Using personal information

(a) Tennis Auckland will never sell your personal information.

(b) Tennis Auckland employees may access your personal information where necessary to operate Stanley Street Clubhouse and perform their work.

(c) Tennis Auckland agents, contractors and service providers may access personal information needed to perform their work but may not use it for unrelated purposes.

(d) Your personal information may be used:

(i) to provide and administer Stanley Street Clubhouse facilities, memberships, bookings, events, programmes and services;
(ii) to communicate with you about bookings, services, events, safety, changes or other relevant matters;
(iii) to process payments and maintain operational, financial and membership records;
(iv) to consider employment, volunteer, contractor or venue-hire applications;
(v) to update or correct records;
(vi) for health, safety, security and incident management;
(vii) for other ordinary business purposes involving personal information; and
(viii) to comply with the law or protect the rights, property or safety of Tennis Auckland, Stanley Street Clubhouse users or others.

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(3) Storing and disclosing personal information

(a) Tennis Auckland will maintain reasonable safeguards against the loss, misuse, unauthorised access or inappropriate disclosure of personal information.

(b) Tennis Auckland will keep physical documents secure, both at Stanley Street Clubhouse and elsewhere.

(c) Tennis Auckland will protect electronic personal information through appropriate access controls, backups and good security practices.

(d) Tennis Auckland may use cloud-computing services and will take reasonable steps to ensure those services meet appropriate security and privacy requirements.

(e) Tennis Auckland may disclose personal information where reasonably necessary to operate Stanley Street Clubhouse, including to payment, booking, technology, security, catering, event or other service providers; Tennis Auckland affiliated clubs; Tennis New Zealand and relevant sporting bodies; regulators or law-enforcement agencies where required by law; and any other party you authorise.

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(4) Requests for personal information

(a) You may request access to, or correction of, your personal information or your child’s personal information in accordance with the Privacy Act 2020. Please contact Tennis Auckland, as operator of Stanley Street Clubhouse, at info@tennisauckland.co.nz.

(b) Tennis Auckland will not disclose information about a child to family/whānau unless there is a clear legal right or appropriate authority to access that information.

(c) Questions or complaints about privacy at Stanley Street Clubhouse or Tennis Auckland’s compliance with the Privacy Act 2020 should be referred to the Tennis Auckland Chief Executive Officer using the contact details above.
 

Changes to this Policy

Tennis Auckland may update this policy from time to time. The current version will be made available through the Stanley Street Clubhouse or Tennis Auckland website, or by another appropriate means.
 

Breach

(1) A breach of this policy may include a breach of an Information Privacy Principle or other requirement under the Privacy Act 2020.

(2) Anyone who wishes to report an alleged privacy breach relating to Stanley Street Clubhouse should contact the Tennis Auckland Chief Executive Officer or follow the applicable Complaints Policy and Procedure.